Questions.
How installs work, what we need from you, and where we go.
Can’t see your question? Call the team on (03) 7056 9256 or email hello@platypurewater.com.au.
Get a quoteIs installation included?
Yes. Ecopure is $2,499 and Distillo is $2,999, supplied and installed. That covers a standard installation: mounting the system near your water meter and connecting it to your mains line. If your site needs extra work, we tell you the cost in writing before we book.
Why do you need photos?
Photos of your meter, the pipe and the install spot tell us whether your job is a standard install, and what our installers need to bring.
Which system should I choose?
Both are WaterMark-approved whole-home systems with three 20-inch filter housings. Ecopure ($2,499) has a heavy-metal reduction stage and a limescale reduction stage in a fully enclosed cabinet. Distillo ($2,999) targets chlorine, chemicals and odours and has a 304 stainless steel cover. Answer four questions on the products page and we’ll suggest one.
Do you install on bore or tank water?
No. We only install on homes connected to town mains water.
How often do the filters need changing?
Ecopure: stage 1 every 6 months (up to 12), stages 2 and 3 every 12 months (up to 18). Distillo: sediment filters every 6–12 months, depending on your water quality and usage.
Where do you install?
Melbourne and Mildura.
What warranty do I get?
Up to 7 years. Ask us for the full warranty terms for your system before you buy.
Who is PlatyPure?
PlatyPure is a Victorian business trading under Boutique Lifestyle Pty Ltd (ABN 58 681 100 676).
Installs, photos and where we go.
What’s in a standard install
- Mounting the system on a suitable wall near your water meter
- Connecting it to your existing mains line
- Testing your water before and after
If your site needs more, like a long pipe run or a ground mount, we’ll tell you the extra cost in writing before we book.
The photos we need
- Your water meter, from about 2 metres back
- The pipe leaving the meter, close up
- Where you want the system, with space either side
Do we install near you?
We install in Melbourne and Mildura, for homes on town mains water.
Water. Clean enough for a platypus.
Platypuses only thrive in clean, healthy waterways. If it’s good enough for them, it’s good enough for your family. Pip checks every install before we book it.
